Venchi Cioccolato & Gelato

Promotion Terms & Condition


Promoter: Venchi S.p.A., Via Monti 8, Milan, Italy (“we”, “us”)

 

1. How it works

1.1 You can earn special promotion points (Points) by completing various Missions and making purchases in Venchi stores during the Promotion. Your Points can be redeemed in-store on selected Venchi items (Rewards). The more Points you earn, the higher value Rewards you can claim (see parts 4 and 5 below for more details).

1.2 Please note that each of the twenty nine (29) Rewards can be claimed only once every 48 hours, unless otherwise provided. Daily and weekly limits apply to the number of receipts you can upload to the App (see part 4.2.3).

 

2. Eligibility

2.1  The Promotion is only open to residents of Great Britain aged 18 or over. You may be asked to provide proof of age in order to claim your Rewards.

2.2  The following are noteligible to participate in the Promotion:

2.2.1  residents of Northern Ireland;

2.2.2  employees or agents of the Promoter and their family members; and

2.2.3  any other business or person involved in the running of the Promotion.

 

3. Opening and closing date

3.1  The Promotion will be active between the dates of 23 March 2020and 23 September 2020. You can only earn Points between these dates. Points will not be awarded in respect of any Missions you complete or receipts you upload to the App before or after these dates. We may, however, open additional Promotion periods in the future – please see 3.3 below.

3.2  Please note that your Points will only be available to use for 30 daysafter the Promotion ends on 23 September 2020. After this date, your Points may be removed from your account.

3.3  We may open a new Promotion period in the future after this Promotion has expired. If we do this, we may decide (at our sole discretion) not to delete the Points from your account following expiry of the above 30 day period. In such cases you will only be able to use those Points to claim Rewards during the dates that the new Promotion is open, subject to any new Terms and Conditions that may apply to the new Promotion period.

 

4. How to earn points

4.1  In order to participate in the Promotion and start earning Points, you must download the Venchi app (the App) to your iOS or Android device and complete all the steps required to register your account. If your device does not support the App you will be unable to participate. You may need to update the App from time-to-time in order take advantage of any new features.

4.2  There are two ways you can earn Points during the Promotion:

Making purchases in Venchi stores and in the Venchi e-commerce website (https://uk.venchi.com/)

4.2.1  You can earn ten (10) Points for(1) every one pound (£1)you spend in any participating Venchi store in the UK; (2) for every one euro (1€) you spend in any participating Venchi store in Italy (see https://venchi- cioccolatoegelato.it/map/storesfor details) and for (3) every one euro (1€) you spend on the Venchi e-commerce website (https://uk.venchi.com/)during the Promotion – subject to the restrictions described below.

4.2.2  In order for the Points to be awarded to your account, you must use the tool on your App to scan the QR Code printed on the till receipt and/or on the e-mail confirmation order received from the Venchi ecommerce website following your purchase. The relevant Points will be added to your account automatically.

4.2.3  You can upload a maximum of three (3) receipts per dayto the App,subject to a maximum of ten (10) receipts per week. If you upload more than the maximum number of receipts in any one day or week, you will not be awarded any Points in respect of the excess receipts.

4.2.4  For the purposes of calculating your weekly limit of receipts that can be uploaded to the App, your limit will run for 7 days, starting from the day that you upload your first receipt to the App. For example, if you upload your first receipt on a Wednesday, you can only upload ten (10) receipts until 23:59 on the following Wednesday. Your weekly limit would then reset at 00:00 on Thursday. The next weekly limit would run for 7 days starting from the next day that you upload a receipt to the App, and so on.

4.2.5  Please note that if you make a purchase at a Venchi store in Italy, your Points will reflect the amount spent in euros, not pound sterling. This means that you will receive 10 points for every euro spent

4.2.6  Points will only be awarded for every full pound or euro that you spend. For example, if you spend £9.50, you will receive 90 points, not 95 points.

Completing Venchi missions

4.2.7  You can also earn Points by completing the missions described in the table below (Missions).

 

Mission

What you have to do

Points awarded

Welcome

Register your account on the App and scan the “check-in” QR code in any participating Venchi store

10 points

Newsletter

Subscribe to the Venchi Newsletter via the App

10 points

Refer a Friend

Invite a friend to register for the App.

You must generate an Invite Code via the App to share with your friends. Your friend must download the App and enter the Invite Code. Your Points will only be awarded when your friend has activated the confirmation email and logged in to the App.

You can invite up to five (5) friends. A different Invite Code must be used each time.

16 points-per- friend

Being referred by a friend

You must be invited by a friend (see “Refer a Friend” above).

The points will be awarded after you have downloaded the App, signed-up, entered the Invite Code, activated your confirmation email and logged-in to the App.

8 points

Complete your personal details

If you wish to complete this mission (which is entirely optional) You must complete your user profile by filling in all of the relevant fields (name,

10 points

 

 

surname, birthday, phone number, address, Venchi store of choice).

 

Survey

You will have an opportunity to respond to surveys after uploading your first proof of purchase. You must respond to each question in the Survey to complete the survey mission.

5 points per survey

Quiz

You will be invited to answer “quiz” questions from time-to-time. Points will be awarded for providing correct answers to the quiz questions.

1 point per correct answer

Choose your favourite flavour

You must choose your favourite flavour of Venchi products amongst a range of options as displayed on the App.

5 points

Choose your favourite packaging

You must choose your favourite Venchi packaging amongst a range of options as displayed on the App.

5 points

Venchi Store “check-in”

You must visit a different Venchi store to the store at which you completed your “Welcome” mission and scan the QR code found near the entrance or inside the store on your App. You cannot check in at the same store twice.

 

2 points

 

4.2.8  In addition to the Missions listed above, we may add extra Missions throughout the Promotion. Details of these additional Missions (including the Points value and steps you need to complete to earn the Points) will be detailed in the App.

4.2.9  Please note that, with the exception of Survey, Quiz and Venchi Store “check- in”, each Mission can only be completed once.

4.2.10  The Points for completing each Mission will be added to the account on your App as soon as you have completed all of the necessary steps for the relevant Mission. If you have completed the Mission but your Points have not been added to your account, please contact us at app.support@venchi.com.

4.3  You can check your Points balance at any time using the App.

4.4  Any Points you earn are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others.

4.5  We reserve the right to cancel or deduct any Points awarded to you if:

4.5.1  the Points were added to your account in relation to items which you subsequently return to the store for a refund;

4.5.2  the Points were awarded in error, or as a result of a claim that we subsequently determine was invalid or fraudulent; or

4.5.3  if we reasonably determine that you have acted in bad faith and taken unfair advantage of the Promotion.

 

5. Rewards

5.1  There are twenty-nine (29) different Rewards to claim, each of which has its own Points value depending on the category: Band 1 (250 points); Band 2 (500 points); Band 3 (900 points); Band 4 (1,700 points) and Band 5 (4,000 points). The Rewards are listed below:

 

Rewards

Points

Availability

 

Little Spread (90 g)

250

27.03.2020 - 22.09.2020

 

 

BAND 1

Regular GelatoShake - Seasonal Prize

250

27.03.2020 - 22.09.2020

£ 5 Discount Coupon - on the website

250

27.03.2020 - 22.09.2020

Small Gourmet Cone

250

23.03.2020 - 22.09-2020

Crepe with Suprema XV

250

23.03.2020 - 22.09-2020

Affogato with Suprema XV

250

23.03.2020 - 22.09-2020

 

Medium Spread (200 g)

500

27.03.2020 - 22.09.2020

 

 

BAND 2

Bundle - 2 standard Bars

500

27.03.2020 - 22.09.2020

£ 15 Discount Coupon - on the website

500

27.03.2020 - 22.09.2020

Pick & Mix (200 g)

500

23.03.2020 - 22.09-2020

Gianduiotti Box (96 g)

500

23.03.2020 - 22.09-2020

Gelato Tub (500g)

500

23.03.2020 - 22.09-2020

 

Big Spread (450 g)

900

27.03.2020 - 22.09.2020

 

 

 

BAND 3

Bundle - 4 standard Bars

900

27.03.2020 - 22.09.2020

Gianduja Double Tray

900

27.03.2020 - 22.09.2020

£ 25 Discount Coupon - on the website

900

27.03.2020 - 22.09.2020

Assorted Heart Box (274 g)

900

23.03.2020 - 22.09-2020

Small Praline Hamper (178 g)

900

23.03.2020 - 22.09-2020

Gelato Tub (1000 g)

900

23.03.2020 - 22.09-2020

 

Double Gelato Tub (2000 g)

1700

27.03.2020 - 22.09.2020

 

 

 

BAND 4

Historical Venchi tin

1700

 

27.03.2020 - 22.09.2020

Maxi bar

1700

27.03.2020 - 22.09.2020

Bundle Drawer (Chocaviar and Cremini)

1700

23.03.2020 - 22.09-2020

£ 45 Discount Coupon - on the website

1700

27.03.2020 - 22.09.2020

Creamy milk chocolate egg - Seasonal Prize

1700

23.03.2020 - 21.04-2020

 

Luxury Box

4000

27.03.2020 - 22.09.2020

 

BAND 5

Bundle: Maxi bar, Gelato Tub (500 gr), Pick & Mix (500 g)

4000

 

27.03.2020 - 22.09.2020

Pick & mix (1200 g)

4000

27.03.2020 - 22.09.2020

£ 100 Discount Coupon - on the website

4000

27.03.2020 - 22.09.2020

 

5.2  Please note that each Reward listed above can be claimed only once every 48 hours. For example, if you have claimed a Small Gourmet Cone (250 points) once, you will only be able to claim another Small Gourmet Cone 48 hours after you activated that Reward in accordance with 6.1.

5.3  We may add special Rewards during the promotion that will be awarded strictly in connection with special Missions. These special Rewards can only be claimed onceduring the Promotion.

5.4  All Rewards are non-transferable and you may not request an alternative Reward (cash or otherwise).

5.5  Please note that all Rewards are subject to availability. For more information on what happens if the store you visit is temporarily out of the item you wish to claim, please see 6.3 below.

 

6. How to claim your rewards

6.1  When you have sufficient Points to claim one of the Rewards listed above at part 5, you must “activate” the Reward you wish to claim via the App. This will enable you to generate a digital voucher on the App, which can then be redeemed at one of our Venchi stores in England and Italy (see https://venchi-cioccolatoegelato.it/map/storesfor details). Just present the voucher at the sales counter to claim your Reward.

6.2  The digital voucher will remain valid for 15 minutes once activated. You must make sure that you use the voucher during this time. After the 15 minutes has expired, the voucher will no longer be valid and you will not be able to claim the Reward.

6.3  If the Venchi store you visit is temporarily out of stock for the item you have requested, the store may offer you a replacement item of equal value. If you accept this replacement, you will still be deemed to have claimed the relevant Reward.

6.4  Please note that the Reward listed as Discount Coupon- on the website on part 5.1 above can only be claimed via our website. No other Rewards can be claimed through our website. You can use your Points in the Venchi stores and in the Venchi e-commerce website in England and Italy by following the voucher redeem process described above.

6.5  As the Promotion is only open to those over the age of 18, Venchi shop staff may ask for proof of age before issuing a Reward. We reserve the right to refuse to issue a Reward if you fail to provide an acceptable proof of age upon request.

 

7. Other terms and conditions

7.1  By taking part in the Promotion, all participants are bound to these terms and conditions. Any participant who does not comply with these terms and conditions, or whom we suspect is engaged in fraudulent or illegal behaviour, may be disqualified from the Promotion and have their Points cancelled without notice. We may temporarily suspend any account while we investigate whether a breach has occurred.

7.2  We may modify these terms and conditions at any time, but will notify you by email or via the App if there are any changes that significantly affect your rights under this Promotion.

7.3  For more information on how we will process your personal data as part of this Promotion, please refer to our Privacy Policy at https://venchi-cioccolatoegelato.it/page/privacy-policy

7.4  We are not responsible for any failure to award Points or issue Rewards caused by circumstances outside our control, including (but not limited to) infection by computer virus, tampering, unauthorised intervention, fraud, unavoidable technical failures or any other issues outside our control which may corrupt or affect the administration security, fairness, integrity or proper conduct of this Promotion.

7.5  In the unlikely event of one or more Rewards becoming permanently unavailable due to circumstances beyond our reasonable control, we reserves the right to: (a) substitute the Reward for one of equal or greater value; and (b) to modify, extend or suspend the Promotion.

7.6  You must not participate in the Promotion for commercial gain and may only claim Rewards for your personal use.

7.7  These terms and conditions shall be governed and construed in accordance with English Law and will be subject to the exclusive jurisdiction of the English Courts.

Venchi S.p.A. Via Venchi, 1 – 12040 Castelletto Stura (Cuneo) Piemonte, Italy Tel. +39 0171 791672 FAX +39 0171 791616 | P.IVA e Codice Fiscale IT05744670968 – Codice SDI M5UXCR1 – REA CN-269998 – Capitale sociale € 8.500.000 i.v. | Copyright 2021 © Venchi